**ALL SPA SUPPLIES ARE FINAL SALE. WE DO NOT SHIP TO PO BOXES. PROMOTIONAL DISCOUNTS ARE NOT APPLICABLE TO SPA SUPPLIES. THESE PRODUCTS ARE SPECIFICALLY PRICED FOR WHOLESALE USAGE**

Shipping & Returns for Spa Supplies

Free Shipping offer does not apply to orders from Hawaii & Alaska, Please contact us directly for shipments to these states.  Orders over 5 bags not eligible for Free Shipping. Promotional discounts are not applicable to spa supplies. Please call (310) 769-5939 or email support@lasaltco.com for availability and bulk discounts

Promotional Discount Policy

At LA SALT CO, we’re pleased to offer promotional discounts on a wide range of retail products to provide our customers with added value. Please note the following guidelines regarding the eligibility of items for promotional discounts:

1. Retail Products: Promotional discounts apply exclusively to items within our retail product line. This includes individual and consumer-sized products available for direct, personal use.

2. Spa Supplies Collection & Bulk Items: Promotional discounts do not apply to items within our Spa Supplies collection, including bulk bags of salts, such as Zechstein magnesium chloride and other bulk or professional-grade products such as Hydrogen Peroxide 35%. These items are priced specifically for spa and wholesale usage.

We appreciate your understanding and are always available to answer any questions regarding our promotional policies. Thank you for choosing LA SALT CO for your wellness and spa needs!

USA SHIPPING

All orders ship from Los Angeles, California. Most orders are processed and shipped from our warehouse within 1-3 business days. Big sales and holiday season can slow us down but our amazing shipping team works super hard to get our order from our factory to your door as soon as possible. Your order will be shipped once it is processed and you will receive tracking details upon shipment. For orders over $50, shipping is FREE. Expedited service is available at checkout. We do not ship to PO Boxes. We carefully pack every order but sometimes damage can occur in transit. If your product arrives damaged, incorrect, or missing an item please report it to us by emailing support@lasaltco.com within 7 days of receipt. After 7 days from the delivery date, we cannot be held responsible for damaged, incorrect or missing items.

CANCELLATIONS

Please email us at support@lasaltco.com as soon as possible if you wish to cancel your order. We will do our best to accommodate any cancellation requests that have not been processed or shipped. For hazmat items, orders begin electronically processing upon receipt. Modifications are not possible once order has been submitted.

RETURNS

Spa supplies, bulk ingredients, bulk bags of salt, hazardous materials, flammable liquids or gases are not eligible for returns.

REFUSING A SHIPMENT

Shipments that are refused by the customer will be issued a refund for the amount of items in the order, minus any shipping costs paid by the customer and/or Los Angeles Salt Company. These fees include, but are not limited to, any costs incurred to ship the order to the customer, and the shipping company's costs to ship the order back to Los Angeles Salt Company. Please note that refunds will only be issued once the refused shipment has been received by Los Angeles Salt Company. If the total shipping costs incurred by Los Angeles Salt Company is greater than the amount paid for the product(s), you will not receive a refund.