Shipping & Returns - HP 35%
**SIGNATURE REQUIRED UPON DELIVERY**
**ALL HYDROGEN PEROXIDE ORDERS ARE FINAL SALE**
**WE DO NOT SHIP TO PO BOXES**
**PROMO CODES ARE NOT APPLICABLE TO HYDROGEN PEROXIDE**
- Free Shipping (Excluding Hawaii and Alaska): Enjoy the convenience of free shipping, with the exception of Hawaii and Alaska.
- Hazmat Classification: Due to its classification as a hazardous material, we cannot ship to PO boxes. Please provide a physical address for delivery.
- Signature Required Upon Delivery: Ensures that the product is received safely and securely, complying with hazmat shipping regulations.
USA SHIPPING
All orders ship from Los Angeles, California. Orders are processed within 1-2 business days. Your order will be shipped once it is processed and you will receive tracking details upon shipment. For orders over $50, shipping is FREE. Expedited service is available at checkout. We do not ship to PO Boxes. We carefully pack every order but sometimes damage can occur in transit. If your product arrives damaged, incorrect, or missing an item please report it to us by emailing support@lasaltco.com within 7 days of receipt. After 7 days from the delivery date, we cannot be held responsible for damaged, incorrect or missing items.
CANCELLATIONS
Please email us at support@lasaltco.com as soon as possible if you wish to cancel your order. We will do our best to accommodate any cancellation requests that have not been processed or shipped. For hazmat items, orders begin electronically processing upon receipt. Modifications are not possible once order has been submitted.
RETURNS
Spa supplies, bulk ingredients, bulk bags of salt, hazardous materials, flammable liquids or gases are not eligible for returns.
REFUSING A SHIPMENT
Shipments that are refused by the customer will be issued a refund for the amount of items in the order, minus any shipping costs paid by the customer and/or Los Angeles Salt Company. These fees include, but are not limited to, any costs incurred to ship the order to the customer, and the shipping company's costs to ship the order back to Los Angeles Salt Company. Please note that refunds will only be issued once the refused shipment has been received by Los Angeles Salt Company. If the total shipping costs incurred by Los Angeles Salt Company is greater than the amount paid for the product(s), you will not receive a refund.